Q. What is the CU Challenge 2023?
Q. Am I eligible to register?
The event is open to staff and volunteers within the Irish credit union movement.
Q. How much does it cost to register?
Registration is €20 per individual. Everybody who registers will automatically be entered into a free draw to win a €100 one4all voucher. The registration fee will go direct to the Foundation minus the processing fee.
Q. What happens after I register?
Once you register, you will receive three emails:
- One from email@example.com to confirm your registration
- Two from iDonate – one to activate your account and your profile page, and then a second email providing you with your profile page link and iDonate account login details.
After registering, check your inbox for an email from iDonate, asking you to activate your profile page. Click on the link in this email to activate your page. Your page will automatically link to your team page.
Q. Do I have to activate my iDonate profile page?
Yes, you must activate your profile page via the iDonate email as this page allows you to track your kms and fundraise. Your page will automatically link to your team page once activated.
Q. I can't find my activation email/I can't get access to my iDonate profile page.
Q. I can't activate my iDonate account.
If you see a “URL expired” or “Unable to send activation email for active accounts” error when trying to re-send the activation email, this is because your page is already active and so you must login to your account at: https://www.idonate.ie (Select the login button on top right and use the login details provided in the activation email)
Q. Can I edit my iDonate profile page?
Q. Can I download the iDonate app?
Yes, iDonate has an app that you can download – you must use the same login details for the app and the website.
Q. Can I share my iDonate profile page?
Yes, to share your team or personal profile page, just click on the Share button on the page.
Q. How much do I have to fundraise?
We would encourage each team member to fundraise a small amount. See the How to Fundraise page here for some fun ideas about what you and/or your credit union team can do to fundraise.
Q. Can I make a donation to my own profile page?
Yes, you can make a direct donation to your own page or to the Team page by clicking on the Donate button.
Q. Can I do this event as an individual?
This is a Team event, however there is no limit to the number of individuals on a team, therefore a team can comprise of one person from a credit union.
Q. How many can be on a team?
There is no limit to how many people can be registered as part of a Team – a credit union can have a team of 2 or 22.
Q. I'm interested in getting involved but I am trying to get others onboard, can I still register?
Yes, you can register and join your team and then people can register and join the same team afterwards. Please note they must activate their page in order for it to link to the team page.
Q. How do I register a team?
Send each person the link to register, they need an email address to register and to pay the €20 registration fee. During registration they must select your credit union (team) from the list to join. Each person must then activate their profile page which is automatically linked to your team page.
Q. How do I connect my fitness tracker or app to my profile page?
Q. I don't have a fitness tracker, how can I record my distance?
If you don’t have a fitness tracker or prefer not to sync it to your page, you can also manually update your distance completed each day on your profile page. See here for details on how to do this.
Q. I can’t see my kms on my profile page?
Trackers may take up to 24 hours to update. If you require further assistance please contact firstname.lastname@example.org
Q. How will the funds be spent?
The funds raised will be used to continue to support the development of credit union movements in the countries where we work. Click here to learn more about our work.